Better from Experience
Cancellation Policy
Right of Cancellation
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period will expire after fourteen days from the day of the conclusion of the contract.
To exercise the right of cancellation, you must inform us (Hans-Jürgen Thews, LeLe-Efficiency #Thews, Fabriciusstraße 72, 22177 Hamburg, Germany, Tel.: +49 157 30242537, E-mail: opex.hamburg@gmail.com) of your decision to cancel this contract by a clear statement (e.g., a letter sent by post or an e-mail). You may use the attached model cancellation form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Effects of Cancellation
If you cancel this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to cancel this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested to begin the performance of services during the cancellation period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your cancellation of this contract, in comparison with the full coverage of the contract.
Notice for digital Downloads or didital Services
"I expressly consent and request that you begin the performance of the services before the end of the cancellation period. I am aware that I lose my right of cancellation once the service has been fully performed."
Model Cancellation Form
(If you wish to cancel the contract, please fill out this form and send it back to us.)
To:
Hans-Jürgen Thews
LeLe-Efficiency #Thews
Fabriciusstraße 72
22177 Hamburg
Germany
E-mail: opex.hamburg@gmail.com
I/We () hereby give notice that I/We () cancel my/our () contract of sale of the following goods ()/for the provision of the following service (*)
Ordered on ()/received on ()
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date
(*) Delete as appropriate.


